Privacy Policy.

At The Oak Studio by Chugh Photography ("we," "us," or "our"), we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website.

Information Collection:

We collect and process the following personal data:

  • Basic Information: Name, contact details, payment information

  • Technical Data: IP address, cookies, usage data when visiting our website

  • Photography Data: Images and videos from sessions, booking preferences

  • Communications: Email correspondence, inquiries, feedback

Legal Basis and Purposes

We process your data based on:

  • Contract fulfilment (delivering photography services)

  • Legal obligations (accounting, tax records)

  • Legitimate interests (business administration, marketing)

  • Your consent (especially for marketing communications and portfolio use of images)

Your data is used to:

  • Provide and deliver photography services

  • Process payments and maintain business records

  • Communicate with you about bookings and services

  • Improve our services and website

  • Send marketing communications (with consent)

  • Display portfolio examples (with consent for image use)

Data Retention

We retain your data for as long as necessary:

  • Contact and identity information: 10 after our last interaction

  • Financial records: as required by Swiss tax law

  • Images: Final edited photos as needed; raw files may be deleted sooner

  • Marketing data: Until you withdraw consent

Your Rights

Under Swiss and EU data protection laws, you have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Object to certain processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details in Section 1.

Image Rights

For photographs containing identifiable people:

  • Client commissioned photos: Used as specified in our service agreement

  • Portfolio/marketing use: Copyright owned by the photographer, and used for portfolio/marketing unless consent is explicitly withdrawn

  • We respect your right to withdraw consent for marketing/portfolio use

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.

Third-Party Sharing

We may share your data with:

  • Payment processors to complete transactions

  • IT service providers for website hosting and maintenance

  • Cloud storage providers for image backup

  • Only with trusted partners bound by data protection agreements

International Transfers

If data transfers outside Switzerland/EEA occur, we ensure appropriate safeguards through:

  • EU adequacy decisions

  • Standard contractual clauses

  • Other legally approved mechanisms

Children's Privacy

For clients under 16, we require parental/guardian consent before collecting data or conducting photography sessions.

Cookies

Our website uses essential cookies and optional analytics cookies. You can control cookie settings through your browser.

Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via email or website notice.

Complaints

If you have concerns about our data handling, please contact us directly. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).